Frequently Asked Questions
Q: How does Wine & Design work?
A: We are a paint & sip studio who puts the ART in pARTy! At Wine & Design, we provide 2-hour instruction painting classes by our professional artists. All in-studio events are BYOB (bring your own beverage) Wine/Beer and food/snacks (no hard liquor). There is beer & wine by the glass and bottle available for purchase on site (via our neighbors Growler Grlz).
Our artist will walk you through the design step-by-step. By the end of class- you get to take home your finished masteripiece! All painting materials (included a pre-traced canvas!), instruction, plastic cups, bottle openers, and basic untensils are included. We do not have a cooler, or provide ice. Please feel free to bring in your own!
Q: Do I need to reserve my seats in advance?
A: Yes. To reserve your seats for an upcoming class, please visit our online calendar ("Book A Class" or "View Our Schedule"), click on the painting/class you would like to attend, and complete registration with payment. Click here to view online calendar & register for upcoming classes: https://wineanddesign.com/calendars/durham
Q: Can I pay at the door?
A: We highly recommend you make reservations prior to class. There is a $5 walk-in fee per ticket. If you would like to pay in cash, please email firstname.lastname@example.org or call 919.391.8359 to arrange a time to stop by with payment. We cannot guarantee a seat without payment.
Q: How do I use a Gift Card, Voucher, or Discount Code?
A: To use a Gift Certficate or a Voucher Code, please create an account on our website. Once you are logged in, you will have access in your Shopping Car (access via top right toolbar) to enter the GC or Voucher number. Please email email@example.com if you have any issues with a code.
Q: How do Private Parties work?
A: We reqiure a 10 person minimum for all in-studio private parties. Price per person for a standard adult party is $37/person, so the pricing minimum is $370. You may have less than 10 guests, but will be responsible for the pricing difference of the $370 minimum. Art Buzz Kids Parties (ages 5 - 12) are $25/person ($250 pricing minimum). We also have many options for Teens (12 - 18) at $30/person.
Guests may register invididually; hosts will receive a private link + code, and given access to our painting portfolio to select a design for their event. Your reservation holds the room and artist for 2 hours. We book private events 7 days a week in studio, or can travel to a private residence, or public venues.
Team Building Events start at $37/person (10 person minimum), and are customizable. Our artists are trained to create custom designs, murals-style paintings, puzzle-style designs, as well as lead team building games, and trivia just for your group!
For availability please email: firstname.lastname@example.org
Q: What if I don't have enough for a private event, but still want to come celebrate?
A: We offer public classes 7 days a week! You and your guests may register together, or separately, but still be able to sit together. Please view our schedule online: https://wineanddesign.com/calendars/durham
Q: How does seating work in public classes?
A: We offer general seating on a first come first served basis. Arrive with your group 10-15 minutes prior to class start time to get your seats. We cannot guarantee preferential seating once class begins.
Q: What is the cost?
A: The cost is typically $37 per person for Adult Wine & Design classes & parties. The cost is $25 per child for all Art Buzz Kids classes & parties. The cost is $45 for a Paint-it-Forward Fundraiser (25% donated to your cause). The cost is $60 for Paint Your Pet/House classes. Some specialty classes (bottle painting, wreaths, wood cut-outs, wood pallets, etc) range in price $35-$45+ and up. We also put classes on sale on our public calendar each month. We only release coupon codes and vouchers through our newsletter, and social media sites - be sure to sign up!! Facebook & Instagram: wnddurham
Q: What does the ticket price include?
A: Wine & Design provides a pre-traced canvas per person, artist instruction, music, all painting materials, bottle openers, plastic cups, plates, and utensils. Our professional artists will teach you step-by-step how to create your own masterpiece! Wine/Beer/Snacks are NOT included.
Q: Do you have to be 21 to attend a class?
A: No! We are an Art Instructional Studio. However, all minors must be accompanied by an adult, and we do card on site.
Q: What is your cancellation policy?
A: All sales are final. With at least 24-hours notice, we are happy to move your credit(s) to another class of your choosing. If a customer cancels their reservation with less than 24-hours notice, we cannot honor any credit transfer. Credits remain good up to 90 days. Please note that if you purchase tickets within 24-hours of the class, you wave the right to cancel your reservation or receive a credit. This corporate policy protects our small business from wasting materials, and extra labor costs. Please email email@example.com for any reservation transfers.
For Private Party Hosts: We do have a 10-day cancellation policy. With 10-days notice, we are happy to reschedule your event, or transfer your deposit to a class of your choosing.
With less than 10 days notice of your event, you may:
- Open your event to the public so that anyone can sign up
- Reschedule for a $37 fee
- No-Shows for private parties will be charged the full private party minimum.
Guests attending a private party must contact their host in order to cancel their reservation.
Q: How do I book an event?
A: To book & secure your private event, please call our studio to confirm event details, contact information, and complete deposit payment of $70 (2 seats) for adult parties; or $100 (4 seats) for kids parties. Once the party is booked, we will add your event to our calendar, email you a contract outlining details, registration link + private code for your guests, and a link to our portfolio.
Q: Can I pick the painting?
A: Yes! As the organizer of a private event, YOU get to choose the painting. Once your event is booked, we will email you a Google Drive link to view our Wine & Design paintings. The paintings are categorized by theme/genre. You may pick 1 painting for your event, as the artist will be teaching step-by-step from one class example. We will be in touch closer to the date of your event to confirm your painting selection.
Q: Do I have to paint the design on the public calendar?
A: For public classes, we have a predetermined schedule. You are welcome to request a blank canvas in your Order Comments, but be aware that there will be no instruction for any designs other than the designated design for that particular class.
Q: Do you host Kids Classes?
A: Yes! We have a Kids Department called Art Buzz Kids. We offer Public Kids Classes, Birthday Parties, and Kids Camps! Age minimums are 5 and up for classes, and 6 and up for camps.
Q: Can I bring my child to class?
A: If your child would like to attend/paint a public class during the week, please email for availability. Most designs are appropriate for kids ages 12 and up. We do not allow minors to attend Friday or Saturday evening classes. We cannot accommodate young children to public classes. This ensures a pleasant experience for all guests.
For parents wanting to bring young children to Private Events, email firstname.lastname@example.org or your host for availability.
Q: My friend wants to come with me to class, but doesn't want to paint, is that okay?
A: We, unfortunately, cannot accommodate observers. Seats are not guaranteed without payment.
Q: My partner and I want to paint on the same canvas, do we have to buy two seats?
A: All attendees must have a purchased ticket.
Q: Do you offer group discounts?
A: We can offer group discounts to parties over 30 Sunday through Thursday; and Friday and Saturday afternoons. Please email for availability.