Frequently Asked Questions
FAQs for Private Parties & Classes!
Q: How does Wine & Design work?
A: We are a paint & sip studio who puts the ART in pARTy! At Wine & Design, we provide 2-hour instruction painting class by our professional artist! All in-studio events are BYOB (bring your own beverage) Wine/Beer and food/snacks (no hard liquor). Our artist will teach you step-by-step through the painting while you get to sip on your favorite beverage. By the end of class- you get to take home your finished masterpiece! All painting materials, instruction, plastic cups, bottle openers, and ice buckets are included.
Q: Do I need to reserve my seats in advance?
A: Yes! To reserve your seats for an upcoming class, please visit our online calendar and click on the painting class you would like to attend. Please add the number of tickets you need to your cart & continue to check-out. Payment is required at the time of registration. If you are unable to complete your payment online, please call the studio to register over the phone. 252-321-1200 | Click here to view online calendar & register for upcoming classes:
Q: Can I pay at the door?
A: MAYBE! If you would like to pay at the door, please call the studio to make arrangements. Your seats are not guaranteed or secured without payment. We may hold your seats if you would like to pay at the door; however, if the class sells out, we will not be able to accept payment at the door. If there are seats available, please arrive 30 minutes early prior to class for check-in and payment. 252-321-1200
Q : How do I sign-up for a class using a Gift Certificate, or Credit.
A: Gift Certificates that are purchased on-line through our Gift Card Café will have a 12 digit coupon code that you enter into the Coupon field when checking out for the class you have chosen. If you have a credit, please enter your phone number (no dashes or spaces e.g. 2523211200) into the coupon code field to use that credit once you have decided on what class you would like to sign up for. For any question, please call the studio at 252-321-1200
Q: How do I use a coupon/discount code?
A: Please create an account with us online during registration. Coupon/discount codes are not valid for specialty classes or pre-discounted classes. Click here to create account:
Q: How many people do you need to have for a private party?
A: There is a 10 person minimum for an Adult Private Party at our studio ($35 per person, $350). There is a 10 kid minimum for an Art Buzz Kids Private Party ($25 per child, $250 total). There is a 15 person minimum for an On Wheels event at your desired location. If the minimum number is not met the night of your party, you are still responsible for payment of those seats.
Q: What if I have less than 10 people for a party?
A: If you have a small group under 10 people, it is recommended to join a class on our calendar, open to the public! We are happy to seat your group together at one table. Please advise all guests to put your name/group name in the Comment Box, so we now to seat you all together. Click here to view online calendar for upcoming classes: https://www.wineanddesign.com/calendars/greenville_nc
Q: What is the cost?
A: The cost is typically $35 per person for Adult Wine & Design classes & parties. The cost $25 per child for all Art Buzz Kids classes & parties. The cost is $45 for a Paint-it-Forward Fundraiser (25% donated to your cause). The cost is $55 for Paint Your Pet/House classes. Some specialty classes (bottle painting, wreaths, wood cut-outs, wood pallets, etc) range in price $35-$45+ and up. We sometimes offer $25 & $30 Special classes on our monthly calendar. Sign up with our newsletter and like us on social media to learn more about our upcoming specials! Facebook & Instagram: wndgreenville
Q: Any other charges I should know about in advance?
A: To book & secure your private event, please call our studio to confirm event details, contact information, and complete deposit payment of $70 (2 seats) for adult party; or $50 (2 seats) for kids party. We are happy to customize a new painting for your event, for a reasonable artist customization fee ranging from $50-$75.
Q: How long is the party/class?
A: All events are 2-hour long instruction class. We also recommend a 30 minute social/arrival time, for everyone to check-in, pour themselves a beverage, and mingle before we begin painting.
Q: What does the ticket price include?
A: Wine & Design provides a pre-traced canvas per person, artist instruction, music, all painting materials, bottle openers, plastic cups, ice, and ice buckets. Our professional artist will teach you step-by-step how to create your own masterpiece! Wine is NOT included.
Q: Do you sell alcohol, wine, beer, or food? Is wine included?
A: No. We are a BYOB (bring your own beverage) company. All in-studio events are BYOB. You may bring wine, beer, champagne, non-alcoholic beverages, along with your own food. No hard liquor is permitted at our location. There are no restrictions on food. You may bring your own finger-foods, snacks, or choose to have your event catered. Some of our off-site location "On Wheels" events at restaurants are not BYOB, but you may purchase beverages/food at the location, depending on the venue.
Q: What is your cancellation policy?
A: Cancellation policy: In order to receive a credit of equal value, you must call at least 48 hours prior to the event. If you cancel the day of class/event, we will gladly extend to you a 90 day credit to use towards an upcoming class. If there is a threat of inclement weather or if the event has low attendance, it may be subject to cancellation. In this case, you will be given a credit to attend a future class of equal value.
For Private Parties, We have an 8-day cancellation policy. If you cancel outside the 8 days, we are happy to reschedule your event or cancel altogether. If you decide to cancel your event within the 8 days, there are a few options for you!
- Reschedule your event to a different date.
- Open your Private Event to the public, so anybody can join! We can still seat all friends in your party together at one table.
- Join a class on our calendar, and we can seat your group together at one table.
Q: How do I book an event?
A: To book & secure your private event, please call our studio to confirm event details, contact information, and complete deposit payment of $70 (2 seats) for adult party; or $50 (2 seats) for kids party. Once the party is booked, we will add your event to our calendar and email you a contract going over party details, registration link to send out to your guests, and a hostess/organizer code to view our Wine & Design gallery. 252-321-1200 | email@example.com
Q: Can I pick the painting?
A: Yes! As the organizer of a private event, YOU get to choose the painting. Once your event is booked, we will email you a host/organizer code that you will enter into the reservation system. When you enter the host/organizer code, the catalog of paintings will display for you at the bottom of the screen. Just scroll down to make your choice. You can also enter a key word in the search field, e.g. mermaid and the system will display all mermaids.
Q: What if I have less than 10 people for a party?
A: If you have a small group under 10 people, it is recommended to join a class on our calendar, open to the public! We are happy to seat your group together at one table. Please advise all guests to put your name/group name in the Comment Box, so we now to seat you all together.
Q: Do you have kids paintings?
A: Yes, we have hundreds of kids paintings! These paintings are simplified, bright, and colorful for kids of all ages. Popular paintings for kids are animals. Once you book your child's party, we will email you the hostess/organizer code that will allow you to view our catalog of painting. You & your child may look together to pick the best painting out for their event!
Q: Can my party guests pay separate? Can they pay at the door?
A: Yes. Once your event is on our calendar, we will email you the registration link and Private Event Code, that you can give to your friends to access your event to complete their registrations & payments online.
Q: Do you have Kids Camps?
A: We are working on offering Summer Camps, Seasonal Track-Out Camps, Teacher Workdays, and Holiday Workshops. All events will be listed on our online calendar, under Public Events & Art Buzz Kids section.
Q: Do you have group discounts?
A: Sometimes! For larger parties over 30+ people, please call the studio to inquire about a party for your event and elaborate on details of your event.
We are looking forward to painting with you & celebrating your private event! Contact us to book your Private Event.